General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.

Delivery Time & Prices

All orders are tracked and sent via DPD.

The price of our first class UK delivery is £4.70, with shipping free on orders over £75.00.

Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

Please note we do not ship on Sundays.

Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.

You can track your delivery via the DPD website.

International Deliveries

Please find below information around our International delivery costs.

  • Europe - £14.99 with delivery estimated in 3-5 working days*.
  • Australia, Canada and New Zealand - £24.99 with delivery estimated in 5-7 working days*. Please note this delivery charge covers up to 3 items subject to a maximum weight of 2kg.

If you are outside any of these delivery areas and would like to place an order please contact our team by email at info@pepperldn.com

*Please note. Due to the effects of COVID-19, these timescales could be affected. Please monitor your tracking information for detailed information about your order.

Damaged Items in Transport

If there is any damage to the packaging on delivery, contact us immediately at info@pepperldn.com

Questions

If you have any questions about the delivery and shipment or your order, please contact us at info@pepperldn.com.